Find answers to common questions and get support
Find quick answers below
Get help from our team
Learn more about us
Click 'Sign In' in the top right corner, then select 'Create Account'. Follow the prompts to set up your account with your email and password, or use Google Sign-In for faster access.
Most articles and videos are free to view. However, some premium content and features require you to be signed in. Creating an account also allows you to save articles, comment, and personalize your experience.
On the sign-in page, click 'Forgot Password?' and enter your email address. We'll send you a link to reset your password.
Use the search bar in the header, browse by category from the navigation menu, or explore our categorized sections like Ghana, Nigeria, Politics, Business, etc.
Yes! Every article has social sharing buttons for Facebook, Twitter, WhatsApp, LinkedIn, and more. Click any social icon to share.
Visit the 'Video' section from the main navigation, or click on any video card. Videos are organized by type: news, shorts, documentaries, and originals.
Enter your email in the newsletter subscription box in the footer or on any page. You'll receive a confirmation email to complete your subscription.
Our newsletter is sent weekly with the top stories and highlights. You can adjust your preferences in your account settings.
Click 'Unsubscribe' at the bottom of any newsletter email, or manage your subscription in your account settings.
Try refreshing the page, clearing your browser cache, or using a different browser. Make sure JavaScript is enabled and your browser is up to date.
This could be due to your internet connection or high traffic. Try refreshing the page or visiting during off-peak hours. If the issue persists, contact us.
Check your internet connection and try refreshing the page. If you're using an ad blocker, try disabling it as it may interfere with content display.